“I was getting even more buffering issues last week. “It’s taken away from my enjoyment of the game,” says Waldron, a Mississauga native who moved to Regina in 2013. Games airing without audio, or with commentary in languages other than English.Downloads too slow to keep up with game action, leading to pixilated images, paused streams and outright crashes.Streams lagging as many as four minutes behind live action.…When the season started, Canadians subscribers reported a litany of problems:
It’s the only device in his home that streams DAZN’s NFL Sunday Ticket broadcasts without pausing or cutting out. The 75-inch TV in Wendell Waldron’s Regina home is perfect for viewing football, but these days he watches his beloved San Francisco 49ers on a small tablet. It had a greater effect on Google users (Android/Chromecast) and Amazon Fire, but other platforms also saw some disruption (2/3) That 20 percent refund isn’t going to be enough to make everyone happy, though, especially considering that issues were still ongoing this week: You know it’s bad when a company is willing to hand out a partial refund across the board. According to an email sent to subscribers by Game Pass and published by The Independent, individual subscribers would be issued the partial refund unconditionally, even if they experienced no issues. Issues had been occurring throughout the season, but the inability of fans to watch numerous weeks worth of games made Game Pass Europe take notice.īecause of the technical problems, subscribers were refunded 20 percent of the original 140-pound annual cost. Tech issues with the app, created by deltatre, reportedly made it hard for subscribers to watch games. But the app that fans are encouraged to use to access games has experienced technical difficulties and has also been rocked by a scandal of sorts created by its own developer. Last month, an “enhanced” Game Pass product was announced, allowing European customers to livestream NFL games and access exclusive content.
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